Frequently Asked Questions
 

WHY DO I NEED PROFESSIONAL VISUAL MEDIA FOR MY PROPERTY?

First impressions are everything. While it's technically possible to list a property with basic photos, professional media significantly increases visibility, perceived value, and buyer engagement. Whether you’re showcasing a residential listing, a commercial facility, or a development concept, high-quality media accelerates interest and improves final sales outcomes. Our services help you move beyond "just listed" to fully market-ready, brand-elevated presentation.

WHAT TYPES OF MEDIA DO YOU PROVIDE? We offer:

  • HDR Photography & Architectural Shoots

  • 3D Floor Plan Rendering

  • Full Interior & Exterior Renderings (Design-Book-Based)

  • Drone Photos & Aerial Video

  • Matterport Virtual Tours

  • Cinematic Walkthrough & Company Intro Videos

  • Virtual & Physical Staging

  • Social Media Shorts & Agent Content

  • Onsite Headshots

  • Full Commercial Marketing Packages

  • Custom Media Projects for Builders, Developers & Senior Living Communities

WHAT IS HDR PHOTOGRAPHY?

High Dynamic Range (HDR) photography blends multiple exposures into one image, creating photos that preserve detail in both highlights and shadows. It’s ideal for real estate, ensuring spaces are shown in their best light.

HOW LONG DOES A SHOOT TAKE?

For standard listings, photo shoots typically take 1 to 1.5 hours. Custom shoots — including commercial properties, large homes, architectural details, or multi-service packages (like drone + video + Matterport) — can range from 2 to 5 hours depending on scope. Some larger customs shoots 1-3 days.

HOW SHOULD A PROPERTY BE PREPARED FOR SHOOTING?

Preparation is key. We recommend reviewing our downloadable guide, The Ultimate Property Prep Checklist. Spaces should be clean, decluttered, and photo-ready. For larger projects, like our Cedarhurst senior living shoots, we coordinate with site managers in advance to ensure staging, lighting, and access logistics are optimized.

HOW MANY PHOTOS WILL I RECEIVE?

Standard residential packages include 25–60 MLS-ready images. Commercial or multi-service packages vary depending on scope — full galleries are delivered for all renderings, drone images, and staging outputs.

WHAT FILE TYPES AND SIZES ARE INCLUDED? You’ll receive:

  • High-resolution print files

  • MLS-optimized web files (72 dpi)

  • Custom download links or dedicated project portals for large projects

WHEN WILL I RECEIVE MY MEDIA?

Most standard shoots are delivered within 24–48 hours. Projects with video, editing, rendering, or multiple service layers (e.g., large communities) may take 3–5 business days depending on complexity.

DO I NEED TO BE ONSITE FOR THE SHOOT?

No, but we strongly recommend being present at the beginning to ensure everything is photo-ready and to point out key details. For commercial and managed properties, our team often coordinates directly with staff or building managers.

WHAT IF I NEED TO RESCHEDULE OR CANCEL?

We understand that weather and schedules can shift. There’s no penalty for weather-related rescheduling. However, for cancellations within 12 hours, or if the home is not accessible or ready upon arrival, a $50 cancellation fee applies. make sure to add here commercial shoot contracts are custom and fees may vary.

WHAT DOES YOUR EDITING PROCESS INCLUDE?

Each image is individually edited to ensure optimal composition, straight lines, balanced lighting, true-to-life color, and correction of lens distortion. Properties are photographed as is, so staging and prep are crucial to achieving polished results.

WHO OWNS THE MEDIA?

Realty Shots retains full ownership of all media. Clients (agents, homeowners, or companies who pay for the shoot) receive limited use rights to promote the specific property during the active listing or campaign period. Usage beyond the sale, or transfer to a different agent or brand, requires additional licensing and fees.

WHAT ARE YOUR SERVICE AREAS?

We’re based in St. Louis, MO and serve the Greater STL and St. Charles region — but we also travel for custom and commercial projects across Missouri, Illinois, and neighboring states. Not sure if we serve your area? Just ask — we’re flexible.

HOW DO I BOOK A SHOOT OR GET A CUSTOM QUOTE?

Visit our BOOK NOW page to select your services, or contact us directly for commercial, multi-location, or custom project pricing.